Hampton Inn & Suites West Point

Breakfast was great. Hot omelets, sausage, waffles, bagels, cereal and much more. The staff was awesome. Everyone was extremely friendly. I especially liked Yolanda. We were also impressed with the HONESTY of the housekeeping staff. My husband inadvertently left his cell phone. They found it and called my phone to let us know. We were already two hours away so we told them we would pickup on our way back home (in 8 days). She told us she’d put our name on it and put it somewhere safe. When we returned to pick it up, she had it wrapped up with our name and info on a paper surrounding it. The room was nice as well. Big screen TV and Wi-Fi worked well. All the amenities you can think of.

breakfast was excellent. room was perfect. needed a roll a way. was delivered immediately and we were moved to a room that would accommodate the rollaway without additional charge.

The room size and the setup.

Close to family; the staff were great. Kiki was very understanding of my situation and addressed the issue w/o hesitation! Kiki was amazing and I was very grateful! I was in town for my Uncle’s funeral service.

Because of a funeral and burial, we were given an hour late check out which was so helpful. Breakfast was better than I have had at other hotels. I felt safe.